Rox Bouncers
Rox Bouncers
Rox Bouncers manages crowd movement, VIP escort, and entry screening for events and venues. Teams work to defined SOPs, maintain situational awareness, and keep structured incident records.
Overview
Personnel are briefed on site specifics, movement routes, and emergency actions. Delivery covers pre‑event planning, perimeter control, queue handling, and post‑event debrief.
Incidents are documented, coordination with local security occurs when required, and access rules are enforced to protect guests and assets.
Services
Crowd Management
Structured movement plans, queue supervision, perimeter integrity, and conflict de-escalation techniques.
VIP Escort
Advance routes, protective positioning, secure vehicle interface, and discreet coordination with stakeholders.
Access & Screening
Ticket/pass verification, bag checks, prohibited item enforcement, and calibrated screening devices.
Venue Supervision
Entry/exit control, backstage/front-of-house separation, and incident reporting with time-stamped logs.
Risk & Incident Handling
Situational awareness, escalation protocols, documentation, and coordination with local authorities when necessary.
KPIs & SLAs
Queue Times
Entry throughput targets and crowd flow benchmarks.
Incident Response
Time-bound escalation and documentation for safety events.
Compliance
Access rules, screening procedures, and reporting discipline.
Team & Roles
Supervisors
Perimeter control, coordination, and briefings.
Screeners
Ticket/pass checks, bag inspections, and device calibration.
Escort Teams
VIP movement, secure vehicle interface, discreet routing.
Portfolio
Concerts
High-volume crowd management with incident logging.
Corporate Events
VIP escort and access control for private venues.
Stadiums
Entry screening and perimeter integrity under SOPs.
FAQ
Do you coordinate with LEA?
Yes, when required under client directives and site protocols.
How do you handle conflicts?
De-escalation first, with documented escalation if needed.
Can you supply devices?
Walk-through gates and handhelds provided upon engagement.